In order to fix some issues that come after you have added a WhatsApp Filter and have not collected any messages from WhatsApp into the Content Inbox, simply follow the steps below:
Flowics Chrome extension
- Make sure to integrate WhatsApp with Flowics using a Google Chrome extension. Remember the following are required:
- Google Chrome updated to the latest version.
- Flowics Chrome extension.
- WhatsApp Web app.
- Check the integration token was added.
- Make sure you have entered the associated phone number in the correct format (country code - area code - number).
WhatsApp Web app
- Remember WhatsApp Web must be open in the same window the Flowics Chrome extension was installed.
Refreshing the WhatsApp Web window
In case you notice the whole data is not collecting, please refresh/restart the WhatsApp web tab.
You can also review the following articles about how to integrate WhatsApp with Flowics in order to collect messages from this social app: