Getting to know team member roles

Members of a team are assigned a role that determines what they can and cannot do within the platform, meaning that each of these roles represents different levels of permission. 

The Company Admin is not associated with any team, however, as an admin you can access all Experiences within the company; you can also invite new users to the Company's Teams and assign them one of the available Roles:

  • Manager: Can manage teams inviting/removing Users from them, can assign or re-assign a User Role to the team members but cannot create new Managers. Can manage all the Experiences his/her Team has access to and cannot see the rest of them.

  • Expert: Can manage the Experiences the user has access to, can create, edit and delete Flows, Graphics, Pages, Broadcast Data Sources and more.
  • Moderator: Can see the Experiences the User has access to and only execute actions inside the Widget Moderation and Content Inbox including Collections.
  • Viewer: You will see listed mechanics from other teams as a viewer. This way, you can connect the mechanics created by other teams to display on screen the results of the Poll or Scoring.
  • Guest: For example, if you are from the production team and you need to collect social content from the official accounts of the guests / participants of your TV show to display that content on screen, you will need to invite them to Flowics so that they can associate their social accounts. This will grant them permissions to collect the content generated in the associated social networks.

Users who are not part of a team are unassigned members and do not have access to any Experience.  

Note: Neither of these Roles, including the Company Admin, have access to the Middleware Configuration page. Your designated Customer Success Manager will need to give specific access to the Users that need these permissions.

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