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Recovering your password
Recovering your password
Updated over a week ago

To recover your password, you need to follow the steps below:

  • Go to the login page

  • Enter your e-mail address and then click on "Forgot your password?"

  • You should receive an email with a link to a page that will allow you to set your new password. Confirm the password change by clicking on the link you received.

  • Enter your new password and then click on "Reset password". Your password must contain:

    • At least 8 characters

    • At least 3 of the following:

      • Lower case letters (a-z)

      • Upper case letters (A-Z)

      • Numbers (0-9)

      • Special characters (e.g. !@#$%^&*)

    • No more than 2 identical characters in a row

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