Using the Discover Content section
Discover Content allows you to run immediate searches across multiple social networks, to find recent content about any specific topic. For the moment, only Twitter and Instagram are supported. YouTube and Facebook support is coming soon.
This section is integrated with our Content Inbox, allowing Users to switch between curating content from active on-going Flows and discovering and curating content running quick searches in the new Discover section. No matter the content source you use, you can easily organize that content in Collections for public display on Broadcast, Web, big displays or DOOH.
What is the difference with Flows?
Flows are intended to be used when running a permanent search (in most cases, this would be content related to your brand, event or show) as well as when computing stats for displaying on any of our stats Widgets (Counters, Buzz Volume, Wordcloud, Versus, Ranking, Flock-to-Unlock, etc.).
For in-depth detail, see our article describing the differences between them.
Making your First Search
At the initial screen, you will see two search fields: One for Instagram and one for Twitter.
- Twitter allows you to look for any term, Hashtag or account.
- Instagram allows you to only look for accounts.
You can also start by clicking over a Trending Topic. We use Twitter to detect trends and you can choose between worldwide and located trends. Keep in mind the results are not located.
Filtering (Only for Twitter for the moment)
Clicking over the Filters icon at the Twitter column will enable some simple filters. You can combine them, for example, by choosing Top content and Videos.
Advanced Search for Twitter
If you are used to advanced operators at Twitter Search (like, for example, “Christmas -Merry” to exclude tweets that have the word ‘Merry’), you can use some of them at the Discover Content section too:
"Exact phrase": Finds tweets containing this exact phrase.
love OR hate: Finds tweets containing either "love" or "hate" (or both).
beer -root: Finds tweets containing "beer", but not "root".
Please notice we do not support using ':' as a search parameter, so you cannot use those operators.
Adding Content to Collections
Click on the Send button to send the post to a Collection. If you have already opened a Collection, you will be able to send the posts directly to it.
Why am I being asked to associate my Social Accounts? As our system obtains results directly from Twitter & Instagram (practically the same ones you have access to when you do a search from the apps), we need you to associate your Twitter personal account and Instagram Business account first.
When you search for a ‘@handle’, only Twitter will bring results, for the same reason as above. If there is a user found, it will be rendered in a special pill at the top of the results, and you can click it to see tweets from that account.
Recent Searches: we show up to five recent searches you did during the last seven days. This could help you navigate quickly between different searches.
Because of limits imposed by different Social Networks, if you perform a large number of requests in a short span of time, you can face a message asking you to try again later. Wait a few minutes and retry. You can also add more Social Accounts to increase that limit.