Recovering your password

To recover your password, you need to follow the steps below:

  • Go to the login page
  • Enter your e-mail address and then click on "Forgot your password?"
  • You should receive an email with a link to a page that will allow you to set your new password. Confirm the password change by clicking on the link you received.
  • Enter your new password and then click on "Reset password". Your password must contain:
    • At least 8 characters
    • At least 3 of the following:
      • Lower case letters (a-z)
      • Upper case letters (A-Z)
      • Numbers (0-9)
      • Special characters (e.g. !@#$%^&*)
    • No more than 2 identical characters in a row

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