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Custom Font - Different behavior between different O.S.
Custom Font - Different behavior between different O.S.
Updated over a week ago

Sometimes, when the interaction between the Graphics editor and the Output occurs across two different operating systems, differences in the typography's vertical position may arise, affecting the position at which the text is displayed in the Output.

As seen in the example, there are two fonts in which one of the lines is vertically displaced from its position the doesn't match.

This is because one of the fonts, when transfomed on a Mac, exhibits displacement.

  1. Font on Windows.

  2. Font on Mac.

  3. Base Line in Windows

  4. Base Line in Mac

As a workaround, you can use the 'Transfonter' tool, this tool will assist you in converting your font. which will help you correct the vertical displacement. To do this, simply follow these steps:

  1. Go to Transfonter page by clicking here.

  2. Click on "Add your font" and select the font that you want to be fixed.

  3. Switch ON the "Fix the vertical metrics".

  4. Select TTF option.

  5. Click on "Convert".

After converting the font, you can verify that it is correctly aligned vertically. To do this, you can use the 'vertical-metrics' tool by clicking here.

As shown in the image below, the font is now aligned vertically, just like in Windows. This will prevent any font displacement in the graphic when displayed in the Output.

With this corrected font, it is necessary to reload it into your company's library. Therefore, it is essential to contact support via chat or email at and request to upload the new corrected font. For more information on how to upload a font and use it in your graphic package, click here.

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