In this section, you can manage all the social content collected from different sources.
X
Facebook
Instagram
Twitch
Youtube
Using the Content Inbox, you can search and moderate content and assign or manually add posts to a Flow or Collection.
Here, you will visualize all the posts collected by your Flows. Many of these posts have different content such as multiple images, videos, and GIFs.
Accessing the Content Inbox
To access the Content Inbox,
On the top menu from the Viz Flowics platform, navigate to SOCIAL MEDIA
Click on Content Inbox.
Getting to know the Content Inbox
Picking a Flow
Select the Flow you need to visualize and manage the collected content.
Using the Search
You can search for keywords related to the text of a post, username, and author.
You can also filter the collected posts by Status, Type, Social Network, Content, and much more! These filters can be combined allowing you to make a faceted search that allows you to access specific content in a classified and ordered way.
Once your flows start collecting content, you will visualize it within the Content Inbox, and according to the default action you have set (in the Flow's configuration), all the content will be placed in any of the following categories:
Accepted: See all the accepted posts, including the ones that were manually added.
Pending: If the default action has been set as pending, all the content will go straight to this section (Except for the content accepted or rejected by the curation rules).
Rejected: See all the content that has been rejected by the curation rules or manually rejected by the moderator.
Moderating Post
Once your flows start collecting content, you will visualize it within the Content Inbox and according to the default action you have set (in the Flow's configuration), all the content will be placed in any of the following categories:
Accepted: See all the accepted posts, including the ones that were manually added.
Pending: If the default action has been set as pending, all the content will go straight to this section (Except for the content accepted or rejected by the curation rules).
Rejected: See all the content that has been rejected by the curation rules or manually rejected by the moderator.
There is also an All category where you can find all the social content collected by your Flow no matter if the posts are accepted, pending or rejected.
Searching by queries
Within the Content Inbox, in the Search section, you can search using operators within the flow where you are curating content which can lead you to a specific post. Some examples of these operators are:
By Phrase: Exact phrase by placing, it in quotation marks.
e.g. "Former Chelsea forward"
By emoji: You can search for comments by placing an emoji between angle brackets.
e.g. <🏆>
By specific Username: You can search for comments by placing the username.
e.g. @Arsenal
By "from": Matches any Post from a specific user, he value can be either the username (excluding the @ character).
e.g. KMbappe from:RealMadrid
By "OR": Finds tweets containing either One Or both words.
e.g. Mbappe Or RealMadrid
Checking out metrics
Find a count of the total number of posts collected by your Flow on each moderation category (all, accepted, pending, and rejected). This will help you get an idea of your Flow's performance.
Checking out post information
Get additional information about a specific post, such as the post info, author info and moderation info. Simply place the mouse over or tap (for mobile) the
(i) icon. This will help you decide what content to use and how to moderate it.
Sending Posts to Collections
Collections allow you to organize social posts for different uses or for display in different environments (web Widgets or Pages, TV graphics systems, mobile apps, etc.).
To send a post to a Collection just:
1. Click on the paper plane icon
2. Choose its destination (Collection)
Manually Adding Posts
Read the following article to learn about Manually adding posts to a Flow or Collection.
Mobile
With our mobile Content Inbox, you have full control in the palm of your hand. You can easily manage social content on the go directly from your Mobile.
It is designed for all those users working away from a computer, who are at events, stadiums, venues, or a TV production studio. You will have the chance to easily approve, reject, and organize social content for public display, direct from your mobile. It is also great for TV anchors, giving them now the possibility to manage audience comments and select those to display on screen themselves.